Useful Information

Payment

STANDARD RENTAL QUALIFICATIONS

Non-Local renters (DL address must be more than 150 miles from rental location) may rent using the following method(s) of payment and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card or Debit Card (Please see the Debit Card section below for requirements).

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card/Debit Card and Drivers License must be presented at the rental counter at the time of pick up.

Local renters (who have an address within 150 miles of rental location) may NOT use a Debit Card, and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card.

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card and Drivers License must be presented at the rental counter at time of pick up.

MAJOR CREDIT CARDS

1. The credit card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.00.

NOTE - Local renters in Chicago, Ft. Lauderdale, Ft. Myers, Las Vegas, Miami, Oakland, Orlando, San Francisco, San Jose, Salt Lake City, and Tampa must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00 when renting Economy, Compact, Mid-Size, Standard and Full Size car classifications.. All other car classifications must have available funds for the estimated amount of rental charges plus a security deposit of USD/1,000.00.

2. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Customers account when using this form of payment.

3. The address stated on the Renters valid Drivers License will be referenced to determine the Renters primary residence.

4. We do NOT accept miniature key tag-style credit cards.

DEBIT CARDS

Please see separate DEBIT CARD policy below.

CASH PAYMENTS AT TIME OF RENTAL FOR INTERNATIONAL CUSTOMERS ONLY

Note - This policy is held company-wide: with the exclusions of Oakland and Phoenix, who do NOT rent with cash as a rental qualifier at time of rental for International Customers only.

Documents Needed (must be presented at the rental counter at time of pick up):

1. Valid Passport From Country of Origin

2. International License

3. License From Country of Origin

4. Airline Itinerary Return Confirmation

The International Customer also must satisfy the following conditions:

1. Customer must have a reservation (no walk-ins).

2. They may only rent Economy through Full-Size vehicles.

3. Must present a current valid Passport from a country other than the United States.

4. Must present a valid International License along with a current valid license from the same country as passport.

5. Must present a returning airline itinerary with confirmation of a return travel date.

6. The vehicle must be returned prior to the return date and time of departure as stated on flight confirmation itinerary.

7. In U.S. currency, leave a cash deposit of USD/250.00 plus the estimated amount of rental charges. Unused funds will be refunded by check and sent within 14 days of car return.

8. A U.S.contact phone number (i.e., an operating phone) to be contacted in case of an emergency while the vehicle is on rent.

PREPAID CARDS

Prepaid Credit Cards from any card supplier are NOT accepted as a form of payment at time of rental.

PAYMENT AT CAR RETURN

Major Credit cards, Debit cards, prepaid American Express/Visa/MasterCard, and cash always accepted as payment upon return.

SHUTTLE

From Baggage Claim take an elevator or escalator to the Main Terminal SkyConnect Station. The train will take you directly to the Car Rental Center.

AGE

Minimum age for renters and drivers is 19. Minimum age for renters and drivers on government orders is 18.

Renters and drivers under the age of 25 are subject to a surcharge -

UNDER AGE 25 SURCHARGE is USD/20.00 to USD/26.00 per day (depending on the rental location).

UNDER AGE 21 YOUNG RENTER SURCHARGE is USD/25.00 to USD/35.00 per day (depending on the rental location).

This Age Policy applies at all FOX Corporate locations.

ONE-WAY

One-way rentals are available between FOX CORPORATE locations in Arizona, California, Colorado, Nevada, Utah and Washington only. VEHICLE RENTALS ORIGINATING IN THE STATE OF FLORIDA CAN ONLY BE DRIVEN WITHIN THE STATE OF FLORIDA. Drop charges vary by location.

HONOR RESERVATIONS

Reservations will be honored for a period of three hours after the confirmed pick-up date and time.

EARLY/LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follows:

Early Return: The rate will increase by USD/20.00 per day not to exceed the estimated total at the time of rental.

Later Return: The rate will increase by USD/25.00 per day each day the vehicle is kept beyond the return date at the time of rental.

MULTIPLE or DUPLICATE RESERVATIONS: If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.

GAS

Fuel Policy: Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.

TRAVELING TO MEXICO

FOX vehicles are allowed in Mexico cities/states closest to the California and Arizona borders only when purchasing Mexico Insurance. Please refer to the Mexico Insurance section for the area of coverage that is allowed.

Additional Drivers

Additional drivers must meet all qualifications as the primary driver in regards to age and license requirements. Additional drivers are not permitted when your party is using a debit card or cash as payment at the time of rental.

Charges for Additional Drivers: USD/10.00 to USD/12.99 per day per additional driver.

There is no charge in the following cases:

(1) at California locations

(2) for the renters spouse, same-sex spouse, or domestic partner or for the companion driver of a renter with a disability who cannot operate the vehicle.

BUSINESS HOURS

The FOX Tampa location is open 24 hours a day.

DEBIT CARDS

DEBIT CARDS

In order to use a Debit Card as a method of payment at time of rental, the following policies must be met:

1. We do not accept Debit Cards from Local Renters (who have an address within 150 miles of rental location).

2. The Debit Card must have a Visa, MasterCard, or Discover logo.

3. The Debit Card and Drivers License presented must be in the same name.

4. Renter must be a minimum of 21 years of age

5. Must present round-trip airline ticket at time of pick-up

6. In addition to the Drivers License and debit card, the renter must present one of the following forms of ID:

A) An additional credit card or debit card, embossed with the same name as the Drivers License. The card is for identification purposes, and will not be used to charge or authorize.

B) Government-issue ID, in the same name as the Drivers License and debit card.

C) Valid passport: United States- or Foreign Country-issued.

D) United States military identification card.

E) Non government form of ID. examples that may be accepted include: photo store member card (Costco, Sams Club, etc.), a photo employee card (as long as the photo and name match the Drivers License and debit card).

F) Current utility statement in the renters name and the same address as on the Drivers License, example gas, electric, cable, etc.

7. All documentation including debit card, license, airline ticket, and additional ID must be presented at the rental counter at time of pick up.

8. The address on the Renters valid Drivers License will be referenced to determine the Renters primary residence.

9. Must have available funds to be taken as a deposit at the time of rental in the amount of the estimated rental charges plus USD/400.00.

10. Rental is permitted for the following vehicle classes only: Economy Vehicle, Compact Vehicle and Compact SUV, Mid-Size Vehicle and Mid-Size SUV, Standard Vehicle and Standard SUV, Full-Size Vehicle, Minivan Vehicle.

11. Upon return of the vehicle, unused funds will be returned through the credit card processor. Due to the Customers Bank processing standards for Debit Card transactions, it can take up to 14 days for a credit to appear on his/her account. FOX will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process.

12. Customers who use a Debit Card may NOT add Additional to the rental.

Note: Please see policy for PREPAID RESERVATIONS regarding Debit Cards and Pay Now Reservations.

INTERNATIONAL CUSTOMERS AND INTERNATIONAL STUDENTS WITH DEBIT CARD

Documents Needed: To be copied and maintained at rental Location (must be presented at the rental counter at time of pick up):

1. Valid Passport From Country of Origin

2. International Drivers License

3. Drivers License From Country of Origin

4. Return Confirmation Airline Itinerary (not applicable for Student)

5. Valid Student ID (if Customer is a Student)

The following conditions must be satisfied by the International Customer:

1. Customer must have a 24-hour reservation booked in advance (no Walk-Ins).

2. Renter must be a minimum of 21 years of age.

3. Rental is permitted for the following vehicle classes only: Economy Vehicle, Compact Vehicle and Compact SUV, Mid-Size Vehicle and Mid-Size SUV, Standard Vehicle and Standard SUV, Full-Size Vehicle, Minivan Vehicle.

4. Present a current valid Passport or Passport Card from a country other than the United States.

5. Present a valid International License along with a current valid Drivers License from the same country as passport.

6. Present a printed return airline itinerary with confirmation of a return travel date, or email itinerary to the Rental Agent (not applicable for Valid Student with ID).

7. The vehicle must be returned prior to the return date and time of departure as stated on flight confirmation itinerary.

8. FOX requires a deposit on the Debit Card for the amount of estimated rental charges plus USD/400.00.

9. A U.S.contact phone number (i.e., an operating phone such as family, friend, hotel, etc.) to be contacted in case of an emergency while the vehicle is on rent.