Answered on: December 21, 2018

Agent

Do you need help?

Client

Yes, it seems that’s a technical problem processing my credit card payment.

Agent

Try and close down your browser and start again.

Client

I tried couple of times already.

Agent

You may encounter a message after you have entered your credit card details and pressed BOOK NOW, ¨ technical error ¨ This can mean that the card you have used has not been validated/accepted. But often it can occur if you have been a long time in the booking process or have opened multiple browsers. Shut down all open browsers and clear the cache/history ( if you know how) and start again, preferably using a different browser. If after you have tried this is still does not work, try another card.

Agent

Perhaps try from a Tablet or Laptop.

Client

Ok got it now.