Useful Information

Insurance

Optional Insurance is not required to rent a vehicle. Details available at rental counter.

Loss Damage Waiver (LDW): FOX offers to all renters LDW, Loss Damage Waiver, which for an additional daily charge relieves the renter of all financial responsibility for the loss of, or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Cost - USD/11.00 to USD/32.99 per rental day depending on vehicle type and rental location.

Rental Liability Insurance (RLI): Primary insurance protecting you against claims made by a third party for bodily injury and/or property damage sustained while operating the rental vehicle, up to the required financial responsibility limits of the state in which the vehicle is rented. RLI does not cover all situations that may arise while operating a rental vehicle. The renter is financially responsible for all damages not covered under the liability policy including, but not limited to, the FOX rental vehicles full value. Costs for RLI coverage vary by state

Supplemental Liability Insurance (SLI): Provides coverage for third-party automobile claims for the difference between the primary liability limits provided under the renters own personal policy and a maximum combined single limit of one million dollars for bodily injury and/or property damage but does not cover all situations that may arise while operating a rental vehicle. Costs for SLI coverage varies by state

Personal Accident/Personal Effects Protection (PAC): Personal Accident Coverage provides an accidental death and accidental medical expense benefit to the renter and their passenger(s). The death and medical expense benefit will both pay in addition to any other coverage that might be applicable to the renter or passengers. Personal Effects Coverage offers limited protection against damage to personal effects owned by the renter, as well as immediate family members of the renter, who permanently reside in the renters household and are traveling with the renter. Cost - USD/3.34 to USD/4.99 per rental day, depending on the rental location.

Roadside Service Assistance Program (RSA): If you purchase our Roadside Service Assistance (RSA) we will waive all or a portion of the cost of a roadside assistance service call up to the amount of USD/400.00 per incident. You may purchase RSA at USD/6.49 per rental day at all FOX corporate locations. Benefits include emergency road service towing (within 25 miles of occurrence), winching, jump start, flat tire change, lockout service, and emergency fuel delivery (up to two gallons). Some restrictions apply ask for a copy of an RSA brochure at the rental counter.

Mexico Insurance: FOX offers the purchase of insurance for your vehicle when driving in Mexico, which is only available on economy- through full-sized vehicles.. Mexico insurance can be purchased at the time of rental prior to entering Mexico at the following corporate locations: Los Angeles, Ontario, Orange County, San Diego or Phoenix. Coverage applies only in Mexico cities/states closest to the California and Arizona borders. Rates start at USD/31.00 per 24-hour day including tax. All other vehicles are not permitted to travel into Mexico.

AGE

Minimum age for renters and drivers is 19.

Minimum age for renters and drivers on government orders is 18.

Renters and drivers under the age of 25 are subject to a surcharge -

UNDER AGE 25 SURCHARGE is USD/20.00 per day.

UNDER AGE 21 YOUNG RENTER SURCHARGE is USD/25.00 per day.

This policy applies at all FOX corporate locations.

HONOR RESERVATIONS

Reservations will be honored for a period of three hours after the confirmed pick-up date and time.

EARLY/LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follows:

Early Return: The rate will increase by USD/20.00 per day not to exceed the estimated total at the time of rental.

Later Return: The rate will increase by USD/25.00 per day each day the vehicle is kept beyond the return date at the time of rental.

MULTIPLE or DUPLICATE RESERVATIONS: If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.

GAS

Fuel Policy: Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.

TRAVELING TO MEXICO

FOX vehicles are allowed in Mexico cities/states closest to the California and Arizona borders only when purchasing Mexico Insurance. Please refer to the Mexico Insurance section for the area of coverage that is allowed.

BUSINESS HOURS

The FOX Miami location is open 5 am to 12:30 am daily.

EMERGENCY INFO

FOX is pleased to offer roadside assistance in the states of Arizona, California, Colorado, Florida, Idaho, Kansas, Nebraska, Nevada, New Mexico, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming only.

Fox is pleased to offer roadside assistance in British Columbia, Canada if the vehicle rental originates in the state of WA. Roadside assistance will not be offered outside of British Columbia, Canada.

Simply call the emergency roadside service number located on your FOX Rental agreement holder.